FREE DELIVERY ON ORDER ABOVE RM110
FOR VIRTUAL RACE EVENTS
When do I get my finisher entitlements?
  • For Medals Only Package, we will start sending out 1 day after the race ends.
  • For Medal + Finisher T or Quote T, the delivery date will start sending out 1 week after the race ends.
  • For Malaysia, estimated delivery time is 7-10 working days

How much is the delivery fee for virtual race event orders?
  • We offer FREE DELIVERY throughout Malaysia for all orders above RM150.

    For orders below RM150, shipping fee is charged at flat rate basis:
    RM8 / West Malaysia
    RM10 / East Malaysia

  • WE SHIP WORLDWIDE. 
    You may refer to the table below for the shipping fee and delivery time.


    Country
    FLAT RATE
    Delivery time (working days)
    Shipped By
    Singapore, Brunei RM30 /~SGD $10 3-5 SF EXPRESS
    Thailand RM40 /~USD $10 3-5 DHL eCommerce
    Indonesia, Philippines, Vietnam, Cambodia RM67 /~USD $16 1-3 DHL express
    Taiwan, Hong Kong, Macau, China RM65 /~USD $16 3-6 SF EXPRESS
    South Korea, Japan RM77 /~USD $18 1-3 DHL express
    Australia RM45 /~USD $11 4-7 DHL eCommerce
    UK RM70 /~USD $17  4-7  DHL eCommerce
    USA, Canada, New Zealand RM90 /~USD $22  2-5  DHL express
    Others RM150/-USD $36  2-5  DHL express

     *All shipping fee will be charged in Ringgit Malaysia (RM), the actual currency rate will be depend on your credit card issued bank.

    Please feel free contact us at sales@ultravrunner.com if you couldn’t find your country below.


    ***Do I still get my awards if I did not complete the race?

    Events are based on a “No Completion, No Reward” policy. Hence, no Medal or Finisher T will be given for incomplete races. However, you will still receive the Quote T-shirt regardless of your completion status.

     

    FOR QUOTE T
    When do I get my Quote T orders?
    • For Quote T, we will start sending out 3 days after the order makes
    • For Malaysia, estimated delivery time is 7-10 working days

    How much is the delivery fee for Quote T orders?
    • We offer FREE DELIVERY throughout Malaysia for all orders above RM150

      For orders below RM150, shipping fee is charged at flat rate basis:
      RM8 / West Malaysia
      RM10 / East Malaysia

    • WE SHIP WORLDWIDE. 
      You may refer to the table below for the shipping fee and delivery time.


      Country
      FLAT RATE
      Delivery time (working days) 
      Shipped By
      Singapore, Brunei RM30 /~SGD $10 3-5 SF EXPRESS
      Thailand RM40 /~USD $10 3-5 DHL eCommerce
      Indonesia, Philipines, Vietnam, Cambodia RM67 /~USD $16 1-3 DHL express
      Taiwan, Hong Kong, Macau, China RM65 /~USD $16 3-6 SF EXPRESS
      South Korea, Japan RM77 /~USD $18 1-3 DHL express
      Australia RM45 /~USD $11 4-7 DHL eCommerce
      UK RM70 /~USD $17  4-7  DHL eCommerce
      USA, Canada, New Zealand RM90 /~USD $22  2-5  DHL express
      Others RM150/-USD $36  2-5  DHL express

       *All shipping fee will be charged in Ringgit Malaysia (RM), the actual currency rate will be depend on your credit card issued bank.

      Please feel free contact us at sales@ultravrunner.com if you couldn’t find your country below.

    FOR COLLECTION
    When do I get my collection orders?
    For Collection Items, the delivery date is depends on your shipping method and destination. It is between 18 - 50 days

    How much is the delivery fee for collection orders?
    For Collection Items, the delivery fee is depends on your shipping method and destination. It is between Free - RM100++
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