FOR VIRTUAL RACE EVENTS

When do I get my finisher entitlements?

• For Medals Only Package, we will start sending out 1 day after the race ends.
• For Medal + Finisher T or Quote T, the delivery date will start sending out 1 week after the race ends.

• For Malaysia, estimated delivery time is 7-10 working days
• For Zone 1, is 14-21 working days.
  Zone 1 Shipment Destination: Singapore, Indonesia, Brunei, Taiwan, Cambodia, Hong Kong, Laos, Myanmar, Philippines, Thailand & Vietnam
• For other countries, it may take up to 4-5 weeks.

How much is the delivery fee for virtual race event orders?

• We offer FREE DELIVERY throughout Malaysia for all orders above RM150.
  
  For orders below RM150, shipping fee is charged at flat rate basis:
  RM8/West & East Malaysia 

• RM30 for Zone 1
• RM50 for other countries

***Do I still get my awards if I did not complete the race?

Events are based on a “No Completion, No Reward” policy. Hence, no Medal or Finisher T will be given for incomplete races. However, you will still receive the Quote T-shirt regardless of your completion status.

 

FOR QUOTE T

When do I get my Quote T orders?

• For Quote T, we will start sending out 3 days after the order makes
• For Malaysia, estimated delivery time is 7-10 working days
• For Zone 1, is 14-21 working days.
  Zone 1 Shipment Destination: Singapore, Indonesia, Brunei, Taiwan, Cambodia, Hong Kong, Laos, Myanmar, Philippines, Thailand & Vietnam
• For other countries, it may take up to 4-5 weeks.

How much is the delivery fee for Quote T orders?

• We offer FREE DELIVERY throughout Malaysia for all orders above RM150. 

  For orders below RM150, shipping fee is charged at flat rate basis:
  RM8/West & East Malaysia

• RM30 for Zone 1
• RM50 for other countries.

FOR COLLECTION

When do I get my collection orders?

For Collection Items, the delivery date is depends on your shipping method and destination. It is between 18 - 50 days

How much is the delivery fee for collection orders?

For Collection Items, the delivery fee is depends on your shipping method and destination. It is between Free - RM100++